The Importance of Service Level Management (SLM)
http://www.slm-info.org/2021/03/01/cybersecurity-2021-whats-new Having a solid process to manage service level management is a necessity for companies to keep user satisfaction at the center of every decision across departments. Making decisions in the context of their impact on users helps everyone stay on the same page and ensures that you’re prioritizing satisfaction of customers over other goals … Read more