A skilled facilitator is a crucial element for the success of any group or learning process. Facilitators must be able to operate in a remote environment especially in the context of the growing popularity of virtual meetings and workshops. To facilitate well in remote settings it requires time and careful evaluation of the unique issues that participants confront. This article examines the main considerations and best practice for effective virtual facilitation.
One of the biggest hurdles for the virtual participant is that they are unable to discern body language or observe what others are doing in response to the discussion. This can lead to some people not feeling heard, or their opinions being ignored and can negatively impact the general outcome of a session. Qualitative facilitation skills help to ensure that all participants are engaged and all voices are heard.
The absence of physical resources can hinder the ability to conduct specific exercises and activities in the same way they would be conducted in an actual workshop. For example, using whiteboards and flip charts, lots of post-it notes and other resources can be very efficient in live workshops but they isn’t easy to replicate online. Include a variety activities to an online session like breakout sessions, experiential games as well as more traditional elements like information sharing and posing questions.
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